Here you will find answers to the most commonly asked questions about Patrol Mountain bicycles. We’re constantly improving and adding to this page, so if the question you have isn’t yet answered please get in touch via our contact form.

Contents

• Where can I buy Patrol Mountain bicycles?
• Are Patrol Mountain bicycles available in my country?
• I am interested in distributing Patrol Mountain bicycles, who should I contact?
• I have a warranty question about my Patrol Mountain bicycle, who should I contact?
• I need spare parts for my Patrol Mountain bicycle, who should I contact?
• My Shimano E8000/EP8 motor is showing an error what should I do?
• Will Patrol Mountain sponsor me?
• Which bearings does my Patrol Mountain bicycle use?
• Which headset does my Patrol Mountain bicycle use?
• What are the required torque settings for my Patrol Mountain bicycle?
• Which rear axle is required for my Patrol Mountain bicycle?

Where can I buy Patrol Mountain bicycles?

Patrol is continuing to grow our network of dealers around the world. For more information on where to purchase a Patrol Mountain bicycle please visit our distributor page.

Are Patrol Mountain bicycles available in my country?

To see if Patrol Mountain bicycles are available in your country please visit our international distributor page.

I am interested in distributing Patrol Mountain bicycles, who should I contact?

Thanks for your interest. For more details on becoming a distributor please contact us directly via our contact page.

I have a warranty question about my Patrol Mountain bicycle, who should I contact?

All warranty issues are handled by our authorised dealer network. If you have a warranty question please contact the dealer where the Patrol Mountain bicycle was originally purchased.

I need spare parts for my Patrol Mountain bicycle, who should I contact?

Spare parts are available to order via our authorised dealer network. Please contact one of our authorised stores or your local Patrol Mountain distributor.

My Shimano E8000/EP8 motor is showing an error what should I do?

Most error messages are simple fixes and we have prepared this blog post covering most of them. If you continue to need assistance please either speak to your local authorised Patrol Mountain dealer or contact a Shimano service centre.

Will Patrol Mountain sponsor me?

We are always interested in hearing from like-minded riders with a sense of adventure. If you feel that you’re style of riding matches our spirit for adventure then please contact us.

Which bearings does my Patrol Mountain bicycle use?

Model	Model Year	Linkage Pivot	Seatstay Upper Pivot	Main Pivot	Chainstay Pivot
Patrol 871-872	2015-2019	6903 x 2	6000 x2	6903 x 2	6901 x 2
Patrol 671-672	2015-2018	6500 x 2	6900 x 2	6903 x2	6900 x 2
Patrol 591	2018-2019	6902 x 2	6802 x 2	6900 x 2	6903 x 2
Patrol 691- 691 Evo	2019- Onward	6902 x 2	6802 x 2	6900 x 2	6903 x 4
Patrol E-Six – E-Six S	2019- Onward	6902 x 2	6802 x 2	6900 x 2	6902 x 4

Which headset does my Patrol Mountain bicycle use?

Model	Model Year	Headset Code
Patrol 871-872	2015-2019	FSA Orbit 1.5ZS No.57-1
Patrol 671-672	2015-2018	FSA IS42/28.6, IS52/40
Patrol 591	2018-2019	FSA ZS44/28.6, EC44/40
Patrol O-Six	2019- Onward	FSA No.57/52
Patrol 091, 092, 093	2018-2020	FSA No.57/52
691- 691 Evo	2019- Onward	FSA No.57/52
E-Zero – E-Zero SL		FSA No.57/52
E-Six – E-Six S	2019- Onward	FSA No.57/52
C.020-C.020S-C.024-C.024S	2020- Onward	FSA Orbit 1.5BZS
C.091-C.092-C.093	2020-Onward	FSA No.69/SRS

What are the required torque settings for my Patrol Mountain bicycle?

Model	Model Year	Bottom Bracket (Drive Unit mounting bolts for E-MTB)	Linkage Pivot	Rear Shock Mounting	Seatstay Upper Pivot	Chainstay Pivot	Main Pivot	Chainguide Mount	Battery Holder
Patrol 871-872	2015-2019	BSA: 40 NM	13 NM	12 NM	13 NM		13 NM
Patrol 671-672	2015-2018	PF30: 6 NM	13 NM	12 NM	15 NM		13 NM
Patrol 591	2018	BSA: 40 NM	13 NM	12 NM	15 NM		13 NM
Patrol 691- 691 Evo	2019- Onward	BSA: 40 NM	13 NM	12 NM	15 NM		13 NM
Patrol E-Zero-E-Zero SL	2019- Onward	STEP Mounts: 28 Nm
Patrol E-Six – E-Six S	2019- Onward	STEP Mounts: 28 Nm	13 NM	12 NM	13 NM		13 NM
Patrol E-Five	2022 – Onwards	28 NM	13 NM	10 NM	12 NM	12 NM	13 NM	3 NM	5 NM

Which rear axle is required for my Patrol Mountain bicycle?

Type	Length	Thread	Pitch Length
Patrol 691	190 mm	12×1.5	18 mm
Patrol 091, 092, 093	184 mm	12×1.5	18 mm
Patrol E-Six	180 mm	12×1.5	18mm
Patrol E-Zero	180 mm	12×1.5	18mm
Patrol 591	180mm	12×1.75	20mm
Patrol 071, 072, 073	180mm	12×1.75	20mm
Patrol C.024	178 mm	12×1.5	16 mm
Patrol C.020	178 mm	12×1.5	16 mm
Patrol C.091, C.092, C.093	175mm	12×1.5	20mm